QHBA does provide a fixed-fee service, homeowner-focused technical guidance to help you understand where you are in the process, what information is missing, and what a sensible pathway looks like. We review your documents and evidence, clarify technical issues at a high level, and provide a written summary of the consult with recommended next steps.
QHBA does not provide legal advice, represent you in legal proceedings, certify building work, or act as the QBCC. We also cannot guarantee outcomes—your options and likely pathways depend on the specific facts, evidence, and the stage of your matter.
Yes. QHBA can assist at any stage, but what we do will differ depending on timing and what has already occurred.
- Pre QBCC complaint: We help you triage the situation, identify the key documents/evidence you should have available, and map the options and risks before you take further steps.
- Mid QBCC process: We help you make sense of what has happened so far, what information may be missing, and what to prioritise next so you can proceed with clarity.
- Post QBCC decision: We help you understand the decision in plain terms, what it means practically, and what options may exist. We can also assist with the preparation of documentation and technical analysis when lodging an internal or external review of the QBCC decision.
QHBA services homeowners across Queensland. Most engagements can be delivered remotely via phone/online consult, supported by document review and a structured intake process.
Because the right pathway is highly fact-dependent, tailored guidance is provided through a booked consult after reviewing your documents.